Our expertise in insurance claims best practice combined with our niche category expertise and extensive network of relationships with conservation houses combine to make us the leading contents industry experts. We provide premier-level service in the evaluation of damage, recommendation of vendors for restoration, management of logistical arrangements to mitigate loss, and valuation of damaged personal property.

While we inventory and value any range of damaged contents, it is our abilities with fine art, designer-sourced furnishings and textiles, antiques, couture clothing, collectibles, jewelry, wine, and other niche categories that set us apart from other industry players.

The Leadership

Thomas Kirkpatrick

Founder & CEO

  • Over 40 years of insurance claims expertise, including 20 years as a General Adjuster and an additional 20+ years as an Appraiser/Contents Consultant
  • Founder of the country’s first consulting firm focused on high-net-worth contents claims
  • Founder and Former President of Enservio Select at Enservio, Inc.
  • Uniform Standards of Professional Appraisal Practice (USPAP) Certified
  • Experienced expert witness and claims umpire
  • Designer of “Contents Claims Best Practices” guidelines for one of the largest multinational insurance carriers
  • Owner of an independent adjusting firm in New England
  • Presenter at several National Conferences including multiple-year presenter at PLRB
  • Insurance Continuing Education Instructor in Florida and Texas
  • Career featured as the subject of several articles in publications such as Forbes Magazine
  • Author of over 40 published articles on contents claim handling
Daniel Farrell

Daniel Farrell

Vice President Emeritus

  • 14 years of high-net-worth insurance claims experience
  • Original Rights Owner and Consulting Producer of the PBS Television Series Antiques Roadshow
  • Accredited Member of the Appraisers Association of America (AAA)
  • Uniform Standards of Professional Appraisal Practice (USPAP) Certified
  • Former Vice President of Collector Services for Enservio, Inc.
  • Speaker at the AAA National Conference on the Interface Between Insurance Claims and Conservators
  • Guest Lecturer at the NYU School of Continuing Studies Appraisal Program on Loss & Damage Appraisals
  • Owner/Publisher of Hudson Hills Press, publishing artist monographs, museum exhibition catalogs, and private collection books
  • VP in charge of North American distribution of European and British books on fine and decorative arts
  • Master of Science from the London School of Economics
  • Master of Business Administration from the University of Chicago
  • Bachelor of Arts from the University of Notre Dame
  • The best colleague and friend one could have ever had (1947 – 2021)

Donald Stafford

Director of Expert Witness Services

  • Over 38 years of experience in insurance claims valuation of personal property and commercial contents
  • Former President of Insurers World where he and his associates assisted insurance adjusters in the valuation of over 1,000,000 claims
  • Former Senior Vice President of Enservio, where he spearheaded procedures related to sales, product development, data analysis, claims market trends and customer experience
  • Highly regarded expert on best claims practices regarding like, kind, and quality replacement identification, application of depreciation, and the determination of actual cash and fair market values
  • Frequently consulted by insurance carriers on contents claims practices seeking to enhance accuracy, claims process, procedure, and workflow
  • Accepted by both US District and State Courts in a number of cases testifying as an expert witness at trial or in deposition. Has also consulted on or been engaged in dozens of cases that settled before trial
  • Past presenter at the ACE Claims Conference, Property Loss Research Bureau conferences & the National Underwriter Executive Conference
  • AM BEST: Client Recommended Expert Service Provider Since 2016
  • Leader of teams in the design, development, and delivery of contents estimating software still used in the industry today
  • Master of Business Administration with Honors from Northeastern University
  • Member of the Beta Gamma Sigma Honor Society for Collegiate Schools of Business

Our Project Managers

Riley Kirkpatrick

Senior Project Manager, West Coast Regional Lead

Kevin Watroba

Senior Project Manager

Stephanie Kouloganis

Senior Project Manager

Doreen Ruff

Senior Valuation Specialist

Steven Leone

Senior Valuation Specialist

The Valuation Team at Contents Consulting: Of course, we have members on our valuation team that handle everyday household items.  Even the most opulent homes have laundry rooms, sports equipment, and items in their refrigerators. What separates Contents Consulting from other contents companies are its experts in a variety of fields including fine and decorative arts, interior design, rugs, wine, couture, antiques, and collectibles among other niche categories. In addition to its staff, Contents Consulting has an extensive extended network of associated subject matter experts.

Our Project Managers: Our career professional project managers are highly capable. They lead all aspects of a complex property claim from intake to final reporting. They have received training from our founder and can enlist his collaboration on any project for continual guidance and mentoring. Our staff is strategically placed throughout the country within reach of prominent high-net-worth enclaves including but not limited to California, Florida, New York, and New England.

Relationships: We maintain close relationships with leading conservators and auction houses throughout the country, granting us access to an enormous breadth of expertise that can be utilized to meet the needs of any claim.

Service Area: Contents Consulting’s primary service area encompasses North America. We can routinely be found at family compounds in The Hamptons, Manhattan penthouses, swank Miami waterfront lofts, majestic Rocky Mountain retreats, California mega-mansions, and Cabo ocean-side villas. We have worked in almost every province in Canada and extensively throughout the Caribbean and Hawaii. Contents Consulting has even evaluated the contents and equipment of a 250 ft. yacht off the coast of Italy. We welcome the opportunity to service your insureds with international holdings.

To say that Contents Consulting works on a wide variety of claims would not begin to do our range of assignments justice. We can assist on any claim involving contents from single item appraisals, to all of the items in a 50,000 square foot high-net-worth-household, to the entire collection of a museum. There is truly no contents claim that Contents Consulting can’t handle.